Back-office for business introducers, multi-team

What is this feature for?

The back office dedicated to business introducers allows a professional who recommends clients to different teams (structures using Yoplanning) to view, via a single interface, the orders generated thanks to their recommendations. This multi-team dashboard centralizes all useful information, regardless of the partner with whom you collaborate.

How to access the business development back office?

  1. Only one email to use:

    • The common identifier for all your business relationships is your email address.

    • Make sure to always provide the same email address to your partners when registering in their systems.

  2. Back office registration:

  3. Connection:

What can be viewed in the back office?

  • The list of orders placed in all partner teams that have identified you as a contributor.

  • Details of customers (within the limits of accessible data) who have made purchases through you.

  • The information is sorted by team, which allows you to view the results of your recommendations according to each partner.

Usage tips and best practices

  • One email = consolidated view: always use the same email address with all your partners to centralize data.

  • Check your role: Ask each of your partners to register you as a business introducer with the correct email address in their Yoplanning instance.

  • Keep your password safe and do not share it.

Common Problems and Solutions

No orders displayed

  • Check that the partner has correctly identified you as a contributor with exactly the same email address.

  • Make sure that orders have been placed by customers you have referred.

Access denied or forgotten password

  • Use the "Forgot Password" feature on the login page to reset your password.

I only see some of my partners

  • This means that some of your partners have not yet entered your email address in their Yoplanning. Contact them to correct this.

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