Send an order confirmation by email on Yoplanning.pro
Introduction
Ensuring good communication with your customers is essential for effective booking management. On Yoplanning.pro, a confirmation email is automatically sent to participants when booking. However, you have the option to resend it manually to remind them of the details of their order and its status.
How to resend an order confirmation by email?
Follow the steps below to resend an order confirmation by email on Yoplanning.pro:
Open the relevant order: Use the search function if necessary to find the specific order you wish to confirm.
Access the menu: Once you have opened the order, go to the menu symbolized by three small dots.
Choose "Send by email": From the menu, choose the "Send by email" option.
Enter the email address: By default, Yoplanning offers you the email that is registered in the reference customer of the order. However, you can modify this email if necessary.
Choose the items to send: You can choose the items you want to send, such as the different attachments. Note that the default items are configurable in the email templates.
To learn everything about setting up email templates, please refer to this article.
Conclusion
Resending an order confirmation by email on Yoplanning.pro is a simple but important process to ensure good communication with your customers. By following these steps, you can easily send an order confirmation to your customer.
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