Create a product
How to access this feature?
Log in to your Yoplanning.pro.
Navigate your Team menu on the left to administration then “Products”.
Click on the “Add Product” button.
Steps to use the feature
Product Description
Internal Name: Enter the internal name of the product for the team.
Public Name: Enter the name that will be visible to customers.
Type: Choose whether the product is paid or free.
Displayed price: Indicate the commercial price.
Category: Select a predefined category.
Duration of a session: Indicate the duration.
Color: Choose a color for the schedule.
Audience: Define the target audience.
Level: Indicate the required level.
Description: Write a business description.
Image: Upload a representative image.
Location
Location: Enter the GPS address.
Meeting point: Add additional details.
Participants
Maximum: Set the maximum number of participants.
Reminder Message: Set up reminders.
Reminder Method: Choose between email and SMS.
Post-activity message
Post Activity Message: Set up a follow-up message to collect customer feedback.
Details of each participant
Request details of each participant: Choose whether you want the contact details of each participant.
What data is useful: Determine which fields are useful, optional, or required.
Price
Price per Participant or Session: Define whether the price is per participant or per session.
Close sale after 1st order: Option to consider for a price per session.
Unit Price: Indicate the price for a single session.
Group Rate: Set a special rate for groups.
Decreasing rates: Set rates based on purchase volume.
Resources
The Resources section: Add the resources needed for the activity.
Gift Vouchers
Price: Indicate a specific price for the gift certificate.
Validity (months): Configure the validity period of the voucher.
Voucher Name: Personalize the name of the gift voucher.
Price Variations
Price Variations: Configure rate variations based on customer type.
Taxes
Check Tax: Select the applicable tax for this product.
Potential Staff
Potential Staff: List the team members who can supervise this activity.
Online sale
Sell Online Sessions: Enable or disable this option.
Sell up to X hours before start: Set a time limit for online purchases.
Sell gift certificates online: Choose if this option is available.
Post booking message
Post Booking Message: Add a message for the confirmation email.
List of Options
Option List: Allow customers to add options while booking online.
Tags
Tags: Use tags for more precise classification of your products.
Reservation Modules
Booking Modules: Enable or disable the product display in different booking modules.
Tips and best practices
For names, be as clear and descriptive as possible.
Use reminder messaging to help with customer retention.
Common problems and their solutions
Location Error: Please make sure the GPS address via google is correct.
Participant limit reached: Check the maximum number you have set.
Accessible language
Throughout this guide, we've avoided technical jargon to make understanding as easy as possible.
This guide is optimized for AI and Google search. If you have any additional questions, please feel free to contact support.
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