FAQ: Category Management in YoPlanning

Q: Are product/activity categories and subcategories managed by YoPlanning or by partners? Are the updates regular?

A: Categories and subcategories within the YoPlanning platform are exclusively managed by our team. This means that partners do not have the ability to create or edit these categories themselves. This approach allows us to maintain consistency and uniformity in the way activities and products are classified across the platform, making it easier to navigate and search across multiple providers in a territory.

Our team regularly updates the categories and subcategories to ensure they accurately reflect the current market of activities and experiences offered. These updates may include adding new categories, modifying existing ones to better reflect current trends, or removing categories that have become obsolete.

It is important to note that when a partner wants to add a new activity or product to the platform, they must select the most relevant category among those available. We are aware that this can sometimes lead to assignment errors, especially if the available options do not seem to perfectly match the partner's offering. Our team is available to support our partners in this selection process and to take into account their feedback, which can help refine our categories in the future.