Send reservation tickets to participants

Introduction

Sending booking tickets allows participants to receive all the essential information related to their registration. These tickets serve as proof of booking and can be presented to instructors at the start of the activity. With Yoplanning, sending can be done manually, ensuring smooth management and effective communication with your customers.

Steps to use this feature

1- Access the order

• From your session, open the Participants tab and click the button next to the participant's name.

• Alternatively, go to the "Orders" section of the left menu, then click on "View" to display the relevant order.

2️- Share tickets with participants

Once the order is opened:

1. Click on the three little dots at the top right.

2. Select "Send by email".

3. You can attach different types of documents available in the options offered by Yoplanning including tickets.

4. Choose the message template, then click "Send".

Note: The message template must be configured beforehand in "Email" of the "Configuration" section.

For more details on sending emails to participants, see this article.\