Why can't I send a confirmation email?

Introduction

Sending confirmation emails is a key feature of Yoplanning, allowing you to automatically notify customers after a booking. However, if you're using the platform during a trial period, you may find this option disabled. Find out why and how to fix this.

Restrictions related to the trial period

Why is email sending blocked?

When using Yoplanning in trial version, sending automatic and manual emails is disabled. This restriction is intended to ensure the security of the platform and prevent fraudulent use of the system.

How do I enable email sending?

• Upgrade to a paid plan: To benefit from all features, including sending emails, we recommend subscribing to a paid plan.

• Request activation: If you have a specific need during the trial period, you can contact our support by email. After verifying your request and depending on the current security criteria, this feature may be temporarily activated.

Conclusion

For security reasons, sending confirmation emails is blocked during the trial period. To access them, you can upgrade to a paid version or contact support for special activation. This measure ensures a secure environment for all Yoplanning users.