Guide to Modifying Email in Yoplanning

Introduction.

Changing your email address in Yoplanning is a simple but crucial procedure. Your email address not only serves as the primary means of communication with Yoplanning, but it is also your identifier for accessing the software. It is therefore important to keep it up to date.

Steps to Change Email

  1. Access to Yoplanning: Open your browser and log in to your Yoplanning account.

  2. Access Profile: At the top right of the interface, click on your profile icon.

  3. Email Change: In the drop-down menu, select "My Profile". Here you will find an email address field. Enter your new email address in place of the old one.

  4. Saving Changes: After entering your new email address, save the changes.

  5. Using the New Email: The next time you log in to Yoplanning, use this new email address. Your password will remain the same.

User Tips and Best Practices

  • Email Verification: Make sure the new email address is correct and functional before saving it.

  • Account Security: Use an email address that you check regularly so you don't miss important communications from Yoplanning.

Problems solving

  • Access to Old Email Lost: If you no longer have access to your old email address and you have forgotten your password, contact Yoplanning support at support@yoplanning.com. They will help you regain access to your account.

  • Login Problems: If you have problems logging in with your new email address, check that you have saved the changes to your profile and that you are using the correct password.

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