Partial Refund of an Order
When receiving a partial refund, it is necessary to modify the order to reflect the correct amount. Follow these steps:
Open the relevant order.
Click on the Three Little Dots Menu at the top right to edit it.
Edit the command lines as follows:
To delete items: Delete the uninvoiced item lines.
To adjust amounts: Change quantities or prices to match the partial amount refunded.
Make sure the final order amount matches the payment actually received.
Click the Save button to save the changes.
Importance of the Correspondence Between the Order and the Services
It is crucial to ensure that order details accurately reflect the services actually performed. This ensures transparency and maintains trust between supplier and customer. Inconsistencies can cause misunderstandings and erode the reliability of the billing process. An accurate order record also allows for accurate recordkeeping, essential for financial management and tax compliance.
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