💡General FAQ

All articles on the specifics of accounting in France for your field of activity. You'll find technical explanations for accountants, as well as tips and tricks for providing the right information to your firm.

When working with schedules, there are many different dates: purchase date, activity date, payment date, invoice date. This article explains how to compare the different editions.

Define tags and modify the display order of staff, therefore your monitors, guides or supervisors on your graphic schedule.

When setting a commission on a reseller, when does that commission apply?

Access the dashboard in your Team administration.

Find your team's ID to communicate it to a potential partner.

You can send SMS directly from the application, request activation of the module, if your SMS button is grayed out.

Retrieve your monthly or annual invoice for the Yoplanning application license or commission invoices.

Too much notification kills communication.

Understanding Dashboard Statistics

The pre-tax amount is incorrect, and the tax table displays inconsistent prices.

Information about the deliverability of emails sent from our Yoplanning application

Can we do without secure 3D in Europe?

A short, non-exhaustive list of some of the customers who use our booking module.

The article explains how to see all staff members on the schedule if some are missing.

Q: Why can't I send a confirmation email during the Yoplanning trial period?

Q: Understanding how to manage schedule display contexts when using a multi-team application.

Q: When you create a session marked as “unassigned,” it may appear to disappear after a page refresh. This is due to a setting in your filters that hides unassigned sessions.

Q: How do I make sure the "unassigned" row is empty for the next day?

Q: Understanding how to manage duplicates and missing contacts in participants on Yoplanning.

Some orders in Yoplanning are not automatically validated as final invoices for several reasons. Here are the criteria that suspend automatic validation of an order.

the centralized booking platform for tourism professionals, bringing together the YoPlanning offer with optimized conditions and wider distribution.

How to check and tally orders placed by a reseller with the names of associated customers in Yoplanning?

How to invite and manage the rights of business introducers or sellers in your team, by assigning them permissions adapted to their role.

Payment optimization: how to transparently re-invoice staff for expenses incurred by the team.

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